FAQs

Frequently Asked Questions (FAQs)

Welcome to the FAQs page of Eston Amenities, your go-to wholesaler and supplier for hotel and restaurant amenities! We are here to provide you answers to your most common questions.

What products do you offer?

We offer a wide range of products specially designed for hotels and restaurants at Eston Amenities. We’ve covered you from hotel amenities, such as door locks, telephones, minibars, and other items, to restaurant supplies such as kitchen equipment, bar essentionals, plates, and glasses.

What is your minimum order quantity?

Depending on the product, the minimum quantity of orders varies. But we’re trying to make sure that orders of any size, from little boutique hotels to big restaurant chains are met.

Do you offer customization options?

Yes, we’re aware that each hotel has its own specific logo and requirements. Therefore, we offer a wide variety of services that can be customized to the hotel’s needs in order for it to suit its brand identity.

Do you offer discounts for bulk orders?

Yes, we’re offering a discount to large orders. The more orders you make, the greater your savings! When placing an order, ask us about our pricing options for large quantities.

How do I place an order?

It’s easy to place an order. Simply browse our catalog online and add items to your quote, or you can contact our sales team directly for assistance.

What is your shipping and delivery process?

We offer reliable shipping and supply services to guarantee hotel amenities’ safe and timely delivery. To ensure you have peace of mind that your order is in good hands, our team works closely with trusted shipping partners to coordinate the delivery and provide tracking information.

How can I contact customer support?

Our dedicated customer support team is here to help! Please call us at +91 99302 89998, or info@estonamenites.com We’re working hard to get back to you as soon as possible.

Hotel Amenities

What types of hotel amenities do you offer?

We’re offering you a wide range of hotel amenities, such as door locks, telephones, minibars, and other items. We want to make sure that our guests are comfortable and happy in their stay at the hotel.

Do you offer customizable hotel amenities?

Are your hotel amenities eco-friendly?

It’s important for us to be sustainable. In order to help hotels minimise their impact on the environment while offering a good guest experience, we offer an extensive range of eco friendly hotel facilities including recyclable goods.

Are your hotel amenities suitable for all types of hotels, from budget to luxury?

Yes, our hotel amenities are designed to meet the needs of hotels in all categories and guarantee quality and affordability irrespective of your property’s category.

Do you offer assistance with selecting the right hotel amenities for my property?

Yes, based on the hotel’s style, target audience and budget requirements, our experienced team can provide you with customized recommendations.

RFID Door Lock

How does RFID door lock technology work?

RFID door locks shall use radio frequency identification technology in order to gain access to authorised persons. A unique identifier that communicates with the door lock system to unlock the door when presented in close proximity shall be embedded in each RFID card or fob.

What are the benefits of using RFID door locks for hotels?

For hotel guests and staff, RFID door locks are more secure and convenient. They shall eliminate the need for a conventional key, reduce the risk of loss or theft of keys and establish audit trails to manage access controls. In addition, RFID technology enables a simple reprogrammed of access credentials if needed.

Are RFID door locks compatible with existing hotel door systems?

A number of RFID door locks are designed to be compatible with existing door hardware, which makes installation and integration relatively easy. In order to make sure compatibility and correct installation, it is always best to discuss the matter with a professional.

Can RFID door locks be hacked or compromised?

RFID door locks are equipped with sophisticated encryption methods to prevent unauthorized access and eavesdropping. RFID technology, while not totally impenetrable to hacking, has a number of security features that mitigate the risk and protect hotel facilities.

What maintenance is required for RFID door locks?

Compared to traditional locking systems, RFID door locks need very little maintenance. In order to ensure optimum performance, it is recommended to carry out regular inspections and cleaning of locks and card readers. In addition, to address security vulnerabilities and improve functionality, software updates may be necessary.

Hotel Telephones

What types of hotel telephones do you offer?

To meet the specific needs of the hospitality environment, we offer a variety of hotel telephones. Analog and hotel telephones with features like programmable keys, speakerphone capabilities, as well as custom graphic options are part of our selection.

Are your hotel telephones compatible with existing phone systems?

Our hotel phones are designed to work with a variety of telephone systems, including analog, and digital. We have a close working relationship with our clients to ensure seamless integration and functionality with their current infrastructure.

Do you offer cordless hotel telephones?

Yes, for enhanced mobility and convenience we are offering cordless phones in hotels. To meet the demands of hospitality environments, our cordless models are equipped with longer range capability, durability and improved battery life.

Can your hotel telephones be customized with hotel branding?

Absolutely! We’re aware of the importance of branding in the hospitality industry, which is why we offer a variety of options for our hotel telephones. We can help hotels promote their brand identity through our telecommunications solutions, from personalized faceplates to custom-engraved logos.

What support services do you offer for hotel telephones?

We’re offering a full range of hotel phone support services, such as installation help, technical assistance and maintenance plans. We have an expert team available who can help you with any questions or problems that may arise in relation to your telecommunication system.

Eston Amenities February 2, 2019

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