Return and Refund Policy
Effective Date: 15/01/2024
Thank you for shopping with Eston Amenities. We appreciate your business and are committed to providing high-quality products and service. Please read our Return and Refund Policy carefully before making a purchase.
No Returns Accepted
Due to the nature of our products and for hygiene and safety reasons, we do not accept returns under any circumstances. All sales are final once the order has been processed and shipped.
Damaged or Defective Items
We understand that issues can occasionally occur during shipping or manufacturing. If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order with the following information:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Once your claim is reviewed and approved, we will provide a replacement or issue a refund at our discretion.
Cancellations
Orders cannot be canceled once they have been processed or shipped. Please review your order carefully before finalizing your purchase.
Contact Us
If you have any questions or concerns about your order, feel free to reach out:
Email: info@estonamenities.com
Phone: +91 9930289998
Hours: 10:30AM – 7:30PM
